At HAxel Digital (“HAxel Digital”, “we”, “us”, or “our”), your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and the choices you have. By using our website, you agree to the practices described here.

1Who we are

HAxel Digital is a digital marketing company providing SEO, WordPress development, Google Ads, Facebook and Meta Ads, social media marketing, growth consulting, and automation services. For the purposes of applicable data protection law, HAxel Digital is the data controller responsible for your personal information collected through this website.

2Information we collect

We collect information in the following ways:

Information you give us

• Contact details such as your name, email address, phone number, and company or website when you submit a form, request a proposal, or start a live chat.
• The content of messages you send us through our forms or chat widget.
• Any information you choose to share with us during calls, emails, or while working together.

Information we collect automatically

• Technical data such as your IP address, browser type, device information, and operating system.
• Usage data such as the pages you visit, links you click, time spent on the site, and the site you came from.
• Cookies and similar technologies, as described below.

3How we use your information

We use the information we collect to:

• Respond to your enquiries, proposals, and live chat messages.
• Provide, operate, and improve our services and website.
• Send you information you have requested, and, where permitted, relevant marketing communications you can opt out of at any time.
• Analyze how our website is used so we can make it better.
• Protect against fraud, spam, and misuse of our website.
• Comply with our legal obligations.

4Legal bases for processing

Where data protection law applies, we rely on the following legal bases: your consent (for example, when you submit a form or accept cookies); the performance of a contract (to deliver services you have requested); our legitimate interests (to run and improve our business, provided these do not override your rights); and compliance with legal obligations.

5Cookies and tracking

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use it. We and our partners may use analytics and advertising tools, which can include Google and Meta, to measure performance and, where applicable, show relevant ads. You can control cookies through your browser settings, and disabling some cookies may affect how the site works.

6Sharing your information

We do not sell your personal information. We may share it with:

• Trusted service providers who help us operate our website and business, such as hosting, email, analytics, and customer communication tools, who are only permitted to use it to provide those services.
• Advertising and analytics platforms where you have consented or where permitted by law.
• Authorities or third parties where required by law, to protect our rights, or in connection with a business transfer.

7Data retention

We keep your personal information only for as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymize it.

8Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, request that we correct or delete it, object to or restrict certain processing, withdraw consent, and request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below and we will respond in line with applicable law.

9Data security

We use appropriate technical and organizational measures to protect your information against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, so while we work hard to protect your data, we cannot guarantee absolute security.

10International transfers

We are based in the United States and work with clients and providers in different countries. Your information may be processed in countries other than your own. Where required, we take steps to ensure your information receives an adequate level of protection.

11Children’s privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

12Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

13Contact us